Calcasieu Parish residents may be eligible for financial assistance for their electricity bill expenses through the Low-Income Home Energy Assistance Program (LiHEAP).

Applications will be accepted in person from 8 a.m.-11:30 a.m., Monday through Thursday, or by appointment, at 2001 Moeling St. in Lake Charles. To see if you are eligible for LiHEAP, click HERE. Residents who are facing crisis or disconnects are asked to apply in person.

LiHEAP assists residents with electricity and gas utility expenses based on their total income. Priority is given to residents over 60 years of age, households with children under 5 years of age, and residents with disabilities. On average, LiHEAP helps 6,000 people annually in Calcasieu Parish.

To qualify, residents must meet the following 2026 income guidelines:

When applying, residents must provide the following: U.S. government-issued proof of identity, social security card for each household member, proof of address, income verification (30 days) and the most recent bill of an active energy account.

For more information or assistance, contact Human Services at 337-721-4030.

To achieve this mission, the Low Income Energy Assistance Program (LiHEAP) verifies eligibility and assists families with children ages five years and under, the elderly, the disabled, and other low-income households at risk for loss of utility services as the result of financial burdens related to high fuel costs.  Federal funding is provided through the Louisiana Housing Corporation (LHC).  Additionally, the Human Services Department utilizes other local resources to identify and assist eligible Calcasieu Parish residents.